PRIVACY POLICY
Last updated: June 1, 2026
1. Introduction
Welcome to Terme di Diocleziano. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
2. Who We Are
Business Name: Terme di Diocleziano Contact Email: [email protected] Website: ristorante.termedidiocleziano.com/home-page
For any privacy-related inquiries, please contact us at the details above.
3. Information We Collect
We may collect the following types of personal information:
3.1 Information You Provide Directly
Name, email address, phone number, and postal address
Reservation details, preferences, and special requests
Billing details (full card details are processed by secure third-party providers)
Messages or inquiries you send us
3.2 Information Collected Automatically
IP address, browser type, and operating system
Pages visited, time spent on site, and referring URLs
General geographic location based on IP address
Data collected through cookies and tracking technologies
3.3 Information from Third Parties
Booking platforms or travel agencies
Social media platforms if you interact with our pages
4. How We Use Your Information
We use the information we collect to:
Process and manage bookings and reservations
Respond to inquiries and provide customer support
Send booking confirmations and service updates
Send marketing communications, only with your consent
Improve our website and services
Comply with legal obligations
Prevent fraud and ensure security
5. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:
Contract performance – to process bookings and deliver our services
Legitimate interests – to improve our services and prevent fraud
Legal obligation – to comply with applicable laws and regulations
Consent – for marketing communications and non-essential cookies
6. Data Sharing & Disclosure
We do not sell your personal data. We may share your information with:
Service providers such as payment processors, IT support, and email platforms
Booking partners used to facilitate reservations
Legal authorities when required by law or to protect our rights
Successor businesses in the event of a merger or acquisition
All third parties are required to handle your data in compliance with applicable privacy laws.
7. Data Retention
We retain your personal data only for as long as necessary:
Booking records are kept for up to 7 years for legal and tax purposes
Marketing data is retained until you withdraw consent or unsubscribe
Website analytics data is kept for up to 26 months
8. Your Rights
Depending on your location, you may have the following rights:
Right to access – request a copy of your personal data
Right to rectification – correct inaccurate or incomplete data
Right to erasure – request deletion of your data
Right to restriction – limit how we process your data
Right to portability – receive your data in a portable format
Right to object – object to processing based on legitimate interests
Right to withdraw consent – at any time, for consent-based processing
To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with your local Data Protection Authority.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
10. International Transfers
If we transfer your data outside of the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date. We encourage you to review this policy periodically.
COOKIE POLICY
Last updated: June 1, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide analytical information to website owners.
2. How Terme di Diocleziano Uses Cookies
We use cookies on our website to:
Ensure the website functions correctly
Remember your preferences and settings
Analyze website traffic and usage patterns
Deliver relevant marketing content, only with your consent
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to operate and cannot be disabled. They include cookies that maintain your browsing session, protect against security threats such as cross-site request forgery, and store your cookie consent preferences.
Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website. All data collected is aggregated and anonymous. We use tools such as Google Analytics to track general usage patterns, session data, and page performance.
Marketing & Targeting Cookies
These cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns. They are only activated with your explicit consent. Providers may include Meta (Facebook) and Google.
Functional Cookies
These cookies improve your browsing experience by remembering choices you make, such as your preferred language or currency.
4. Cookie Consent
When you first visit our website, you will be presented with a Cookie Consent Banner allowing you to:
Accept all cookies
Customize your preferences by category
Reject all non-essential cookies
You can update or withdraw your consent at any time by clicking the "Cookie Settings" link in the footer of our website.
5. Managing Cookies Through Your Browser
You can also manage cookies directly through your browser settings. Most browsers allow you to block or delete cookies through their privacy or security settings. Please note that disabling certain cookies may affect the functionality of our website and your ability to complete bookings.
6. Third-Party Cookies
Some cookies on our website are placed by third-party services. We do not have direct control over these cookies. We recommend reviewing the privacy policies of third parties such as Google and Meta for more information on how they handle data.
7. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology or legislation. The date at the top of this page will always reflect the most recent revision.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
Terme di Diocleziano 📧 [email protected] 🌐ristorante.termedidiocleziano.com/home-page
© 2026 Terme di Diocleziano. All rights reserved.
